The Wax Suite has a 24 hour cancellation policy. Our booking system will send a notifications prior to the appointment.
Canceling within 24 hours or being 7 minutes late / no showing will result in a 50% charge of your total service & that will be charged to the card on file. The Wax Suite late policy is 7 minutes & Deposits are NON-REFUNDABLE.
A wax pass and product sales are final. 
San Leandro Location- Parking Lot,
San Francisco Location - No parking, Street parking only 
To Cancel call/text/email or leave voicemail.
(415) 518-3459  waxsuite@gmail.com